[Resolved]  Vodafone India — servieced terminated form last 3 days and no resolution so far

Address:

Bhavnagar, Gujarat, 364002

Dear vodafone team,

On 12th evening i got an sms stating my postpaid number [protected] has not cleared the bill so my prepaid number [protected] is terminated!! ([protected] is not my postpaid account!!!)

- [protected] is not registered under my nam. It’s maharashtra circle number and my number is gujarat circle.
- my prepaid number [protected] is block but the [protected] postpaid is still in service.

- my phone is still not working. Even on 3rd day of the complaint to vodafone customer care.
- the post paid number that vodafone claim, has not paid the bill is still working fine and has no problem.
- vodafone maharastra circle customer care is saying they have no alternate number linked to my number.
- the post paid bill is showing paid from 13th on your maharastra system.
- i have never signed any paper work to linked this post paid number to my prepaid account. The post paid is not even on my name!!! How did it get linked?
- the customer care has not been able to solve the problem from last 3 days neither has communicated any good reason for this mess.

I am loosing some serious money here because of this service cut that too with-out any prior communication or reason. Dear vodafone team, do i have to file a consumer complaint for you guys to respond and solve this on priority??