Vodafone India — sim deactivated

Address:

Kota, Rajasthan, 394007

I obtained one sim (Free issue) on 16 oct from vodafone store at ghode vala chauraha circle, near vallabh nagar, kota rajasthan. The sim was issued on my name mr dinesh kumar shringi, after furnishing necessary documents and formality and as per instruction i got it activated on 16 itself. On 17 oct, i recharged the sim by paying 100 rs and i made two-three calls also. On 19 oct, the sim got invalid. Customer care replied that they do not know the reason why it got deactivated. Please go and enquire from vodafone store from where you obtained the sim. At 1330 on 19 oct, i rushed to vodafone store to rectify the problem, the employees one lady (Muslim), and male refused to entertain saying the system is not working so they cannot do any thing and asked me to come next day. Again when i called customer care he replied that vodafone staff is working till 15:00 hrs and staff cannot refuse to hear your complaint. Dear sir, i moved from bsnl to vodafone to get good services and not harrashment and rude behaviour of your staff at vodafone store. The number which i obtained is [protected].

Summery of complaints;

1. Cheating by vodafone store.
2. Misbehavior by vodfone staff (Present at that time)
3. Mental harassment.
4 loss of money (I had to visit vodafone store about 50 km twice to attend my complaint)

Complainant
Dinesh kumar shringi
[protected]