Vodafone India — sim expiry alert

Vodafone India — sim expiry alert

S saher95 from Mumbai, Maharashtra

I am getting sms from vodafone stating that my sim card will expire if i don't upgrade to 4g. It mentions the last date to do so to be 30 july 2017. I don't understand the point of such a thing and think it's not correct to just close my sim if i don't upgrade to 4g. I have no interest in updating my sim. Vodafone must provide some valid reason to do so. Please help. Was this information helpful? No (0) Yes (0)
Vodafone India customer support has been notified about the posted complaint.
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Comments

Sanskriti Nagar

from Mumbai, Maharashtra

I have received the same message. Have you heard back from Vodafone with any clarification on this?

saher95's [Complaint's author] reply, Jul 25, 2017

No. Instead I got another sms stating the same thing(to update my sim). This is too irritating now.

alexds27

I am getting sms from vodafone stating that my sim card will expire if i don't upgrade to 4g. It mentions the last date to do so to be 30 july 2017. I don't want to update my sim.
If Vodafone expires my sim then I will change to another sim provider.
That's bye bye Vodafone

Russell D' Almeida

from Mumbai, Maharashtra

I spoke to the customer care executive of Vodafone. They said it will expire only if you need to upgrade to 4G. If you want to continue with the existing plan, the sim will function normally and won't expire. So please do not worry :)

thegr

from Mumbai, Maharashtra

I complained to Vodafone on twitter. They called back saying that it's a bad choice of words from their marketing department. The sim will continue to work - don't worry or line up outside their store...

KousikPatra

I received the below just now, "Priya Grahak! Aapka SIM 21 Aug ko expire ho raha hai. Aaj hi apne nazdiki Vodafone Retailer se apna purana SIM 4G mein badle". I was really worried until I read the above posts. Hope my SIM would remain active after 21st August.

Sahil samy

from Faridkot, Punjab

This is true my sim stopped worki g from today.

sj2017

I have a prepaid Vodafone number and I keep on receiving SMS saying SIM expiry alert. You are using an old SIM and to enjoy uninterrupted services please upgrade to new 4G SIM. I don't understand. I toot the SIM number two years ago and now it has become old? Please help.