Vodafone India — Sim not started last 15 days

Address:

Bhiwani, Haryana, 127021

I am a vodafone postpaid customer who has taken a new sim of vodafone prepaid. I have to complain against a distributor so I have to call at [protected] vodafone headquarter. At this number they says it is mumbai cirle number so you have to call at haryana circle number 199 and [protected]. Sir, I have called there but they says it is the the postpaid helpline number and you have to call with prepaid number. I have not prepaid number so how I could call to them. I mailed him at 14 of january but not reply yet. and again mailed at 17th of january. but no reply. please help me...