Vodafone India — sms barring | |||||
Duplicate sim was collected against biometric verification. The law states that the sim card should be fully activated when it is handed over to the customer. Hoewever, sms was barred, and i was at tremendous inconvenience as no banking transactions could be done as otp can not be received. Vodafone says it is as per try guide lines i asked them to produce try rule or notification, where by trai has allowed it to bar. It is common sense, when the sim is issued against e-kyc and bio metric verification through adhar, no further security check is required. However, the company says it is a practice not to activate sms services in case of replaced sim, The funny part is sandeep kathuria has issued press release that vodafone instantly activates sims issued against aadhar with effect from 24/aug/2016 Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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