[Resolved]  Vodafone India — sms service not working from prepaid mobile no

Address:700091

No incoming or outgoing sms from prepaid mobile no. Sim replaced and multiple complaints made to phone service. Received several complaint numbers but all were closed by vodafone without any follow up. I am unable to use netbanking or other facilities. Most apathetic company. Porting to other networks also not possible as outgoing sms not going. Contacted company on twitter but received same apathetic responses with no follow up.
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Apr 28, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

We are facing this problem since last year, PDF of CUG numbers are protected with password and the password that we were provided is not taking it anymore "virb7117" I have tried in CAPS form/or with but the result are same, So please provide the correct password ASAP.
I have never every seen this worst service given by agent name jyothi in Vodafone care she was soo arrogent tht she put me on hold without my permission

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