[Resolved] Vodafone India — speed throttling

noumin23

from Mumbai, Maharashtra

Address:

400067

I have been using vodafone after porting from airtel due to network issues. While the coverqge has been good, i have been noticing reduction of internet speed after 9:00 pm. Vodafone networks do not provide the same internet speed during the day as they do during the night. I have also speed tedsed using ookla for an accurate results. Vodafone claims:10mbps.. Actual speed: 1mbps

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Jul 10, 2019

Complaint marked as Resolved

I have ported to Jio and the speed has surprisingly increased. Hoping others do the same for the problem.

Vodafone India customer support has been notified about the posted complaint.

Sep 06, 2018

Updated by noumin23 Screenshot of Ookla test.. btw had to switch to another phone's internet to upload the image.

Sep 09, 2018

Updated by noumin23 No response from Vodafone yet.. Soon porting to JIO.

Verified Support

Sep 10, 2018

Vodafone India Customer Care's response Hi Noumin!

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India