Vodafone India — stress given by vodafone mobile shield team-[protected]

Address:

Ambattur, Vijayalakshmipuram, Chennai, Tamil Nadu, 600053

Dear team,

I had applied for a claim under vodafone mobile shield for my damaged device in the month of march. These people had asked for lot of documents and made me run for two months and given lot of false promises stating that once the claim amount is approved i can repair my mobile on my own and post that i can give the repair estimate which will be paid back to me in few working days.

I followed the complete process and now the customer care person is telling me that the over all device got depreciated and they want me to send my device for which they will pay 25k for a device which i bought at 89k where as the market value of the mobile is higher when i checked in i phone store.

You people had given me an immense stress, wasted my productive time and made me run here and there by giving me false information without explaining me properly and end of the two months you totally talk about depreciation which was not explained to me in the conversations of customer care on which there are recordings.in my last conversation the customer care executive rita had connected the call to one more gentle men who had abruptly cut my call by asking me to wait since he was not able to give explanation.

I have spoke with my advocate to file a case in consumer court for compensation for giving me so much stress and wasting my productive time for this two months.

Kindly get back on a positive solution to this issue or i will go to any extent to get all the compensation for wasting my complete time and stress given to me all these days through such a worst customer service team.

Yours truely,

P. Premkumar,

[protected]