[Resolved]  Vodafone India — they charge non usage bill for the numbers which they themselves have blocked and not even suspending the number.

Vodafone store said they will be suspending a no on oct since i got a new no they suspended it on feb after i asked them several times to suspend it on jan. They charged 2050. I didnt had the sim with me so why should i pay the charge? My other numbers outgoing got blocked for a month they still charged 1325. I said them to suspend a no they didnot suspend it. The 2050 amount got settled at 1200 still they said i need to pay 850 more and the outgoing were still blocked. W hen i mail them they take eternity to reply and always sayd they need 3 days time ultimately i got no help from them. It is the worst customer service i have seen. No one should use vodafone.
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Apr 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Mar 17, 2019
Updated by Arijita Biswas
Vodafone store said they will be suspending a no on oct since i got a new no they suspended it on feb after i asked them several times to suspend it on jan.They charged 2050.I didnt had the sim with me so why should i pay the charge?My other numbers outgoing got blocked due to the 2050 charge for a month they still charged 1325 on the other two no's.I said them to suspend a no they didn't suspend it.The 2050 amount got settled at 1200 still they said i need to pay 850 more and the outgoing were still blocked.When i mailed them they take eternity to reply and always sayd they need 3 days time ultimately i got no help from them.It is the worst customer service i have seen.No one should use vodafone.
Verified Support
Mar 22, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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