Vodafone India — unable to avail first recharge benefits

 
1 Review
 Takreem Ilyas on Mar 1, 2018
I used to be an aircel user. 3 days back i changed to vodafone and got a new sim card - because of the connectivity issues i was facing with the aircel network. I got the special bonus frc of rs.373 for which i was told that i would be getting unlimited talktime and 2g data for 84 days. However, following the frc i got a messasge stating that the 2g data pack is active and valid for only 70 days! Moreover, i am still unable to use mobile data with vodafone. The mobile data simply doesn't connect! Also when i installed the vodafone app to seek a solution to the mobile data problem - it mentions that my last recharge was for rs373 but says that my balance is 0.10 and that i had 0 of 0 data left inspite of the fact that the frc was for unlimited talktime and 2g data for 84 days. I was not even able to connect to the internet using the mobile data yet and it has only been 3 days since i got the sim and the rs 373 frc. What is the meaning of this??? I am seeking a solution to my problem and request the concerned authorities to kindly do the needful.

unable to avail first recharge benefits

Complaint Status


[Mar 02, 2018] Vodafone India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    21%
    Complaints
    20808
    Pending
    435
    Resolved
    4107
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone India - unable to avail first recharge benefits