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Vodafone India — unauthorized deduction of amount

Rs 35 and rs 2 had been deducted unauthorized from my vodafone balance within last 3 or 4 days. I havent neither subscribed nor opted for this service but suddenly i see the reduction in my balance amount. Also i was getting other messages like "ayurveda pack couldnot be activated and holding your request if you recharge within 7 days". Similarly for "gamezina pack, entertaintment pack" and so on, which i have not opted/requested for. And i found such unauthorized money deduction is happening across vodafone users.
Requesting you to kindly look into this and help me to let the amount refunded back-thank you
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Vodafone India customer support has been notified about the posted complaint.
Mar 02, 2018
Updated by shibivb Below two are the items i am charged for without my concern
(1)dnld-dwap_vp002_ppu_nazvpo_a-nazara
(2)dnld-dwap-vst[protected]anc04317015_a
Mar 02, 2018
Updated by shibivb I ran into nearly out-of-balance after the above unauthorized charging, and i recharge my vodafone account for some urgent calls and again some other packs are also activated automatically and i was charged again. This is so shameful, dishonest, immoral and wicked way of stealing money from its customers. i am tracking my recharging and deductions for last 3 days and found all these. I am now worried/thinking how much money had been deducted like this before- from my account(or from just any other vodafone users account from vodafone itself)
[I remember similar deduction of Rs 99 had been deducted from vodafone in this same manner and i was told from them this happened because of some technical issue from their end. These things cannot be just a technical issue but rather a fraudulent move]
Mar 13, 2018
Updated by shibivb Hi Vodafone/ConsumerComplaints Team - any update on this?
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Comments

Rs. 32.0: DNLD-DWAP_VP0032_PPU_NAZVPO_A-NAZARA

WHY BALANCE CUT IN MY MAIN ACCOUNT BALANCE. My mobile number is [protected].
What type charge it. OR What

Who operate my mobile behind me.
I WANT MY MONEY BACK IN MY ACCOUNT.

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