[Resolved] Vodafone India — unauthorized deductions from my balance [protected]

Sachag

from Faizabad, Uttar Pradesh

Address:

Aminabad, Lucknow, Uttar Pradesh, 226018

Vodafone again deducted 28 rs from my vodafone balance on 16th mobile no [protected] whose message i received on 18th sept and rs 24 also on 3rd without my knowledge of any service activation. I saw the msg today on my mobile. Earlier also i had same experience from their side. I have not activated any such service from my side and now their customer care executives not ready to listen me. Do we recharge our balance for these chutiya. Plz help.

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Sep 19, 2019

Updated by Sachag Dear voda u have to refund my amount because none of such useless service has been activated by me.do fast.

Verified Support

Sep 20, 2019

Vodafone India Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that the mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.