Vodafone India — Unnecessary balance deduction and bad customer service

Address:	Jaipur, Rajasthan, 302021
Website:	www.vodafone.in/home-rajasthan

Hi,

I have Vodafone prepaid number (+91-[protected]). Currently, I am in the UK, I tried to make a call from my number to UK number, which was not answered by the caller and went to the automatic voice message. Vodafone charged 70 RS for that and 99 for some dynamic international roaming. They didn't inform me anything about this when I was in India. I requested them to rollback that transaction but they didn't do it. They send me same email that they tried to reach out to me in my UK number but couldn't connect. This is not possible i am getting calls from India on my UK number and no one complaint like that. I requested them to give their mobile number so that i can call them but they sent same reply. I called vodafone customer care, there call executive behaviour was very rude. He was not listening my point and was not talking in very unprofessional manner.

Please take required action. Please call me in +44-[protected] if required.
Attached email communication screens.

Thanks,
Ajay