Vodafone India — value added service without permission

Address:

Kamrup Metropolitan, Assam, 781028

I have a vodafone prepaid mobile [protected] in my name meena goswami. I find that couple of days back they have added a caller tune and deducted rs.30/ from me without any request from me. I find that their customer care number do not provide for lodgement of complaint asking for refund. Also the internet sites provided by them do not open and there is no way for asking the refund. The company has made it as difficult as possible to lodge such complaints. This is cheating and fraud.

Also when we get a call from other vodafone nymbers they first propt us to copy the incoming caller tune wasting our precious time and making it possible to mistakenly press a button that will send a request from me for a caller tune and they will deduct money from me immediately. This is devious and unfair means used by vodafone india. Due action must be taken.