Vodafone India — vas added without permission

 
1 Review
 Vimal_sharma on Jul 15, 2018
Hello,
I want to report a complaint against Vodafone telecom, that my phone number has been charged for Bollywood Beauties services without my knowledge.

I had requested the Bollywood Beauties service to be stopped when the first time it occurred, but it has been billed again.
I want the amount credited back to me.

In the attached pictures, you can see the transaction number and date, and for any other information you may contact me.

Complaint Status


[Jul 15, 2018] Vodafone India customer support has been notified about the posted complaint.
Updated by Vimal_sharma, Jul 15, 2018
Image wasn't attached with the complaint, so putting here.

vas added without permission
Updated by Vimal_sharma, Jul 16, 2018
Vodafone telecom has acted upon the complaint, and has deactivated the aforesaid service. But since this wasn't caused/chosen for from my side, I want the deducted amount to be credited back to me. Also I would like all future charges on VAS be deactivated, unless asked for.

vas added without permission
vas added without permission
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    Vodafone India - vas added without permission