[Resolved]  Vodafone India — vodafone cheating and forgery by adding unethical means

Address:211003

Respected sir/mam

Vodafone cheatings and forgery by unethically means

I have taken vodafone postpaid connection, mo no [protected] on 20 nov 18 by giving 300 rs in advance security & bill payement near golpark vodafone store prayagraj uttar pradesh.

1. They assured that your bill will be not more than 300rs and in first month we will also reduce 99 rs from your advance bill payement whih means 200rs approx

2. On 16 dec before one month i ask them to give my upcoming bill and change my mothly rental from 299 to 249.

3. The bill was twice extra from they told in which they illegaly added 99 rs in the name of one time charge, some old vodafone customer warns me against this store and their forgery cheating after i taken the connection and it was completly true.

4. After that they uses malicious tacktics and false promises for waiving off 99 rs since 16 dec to 29 dec and when i warns them to take action against them
They barred my call and services from one month.

5. Then i ask them to immediate rectify the bill amount which is nearly 200 rs via mails but now they are only harrasing by stoping service and adding illegal amount, sending false soft bills without solving the distpute.

Sir
Vodafone cheated millions of indians and our honourable apex court already given a decsion against vodafone for cheating of taxes and ordered them to pay penalty.
So now they are trapping indian consumer, pls take strict action against them.

Ravi pratap singh
0vodafone[protected]
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Mar 19, 2019
Complaint marked as Resolved 
Respected Sir/Mam Honourable Court Republic Of India 1. Finally Vodafone waive off all forged Charges which they Included. 2.They Informed me On 16/3/19 via mail. 3. I Reconfirmed by Calling Customer care and complaint for not informing me via mobile when they have My alternate number. 4. This time their manner was humble and cooprative, they were apologetic and assure for best services from now. 5. The Honourable Courts are very serious and sensitive For every common man of india because of them dacoits are still fearing. I want to say for every victim your silence is support for every crime. Justice is thier but you have to fight. Godbless to all honest citizen.
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Feb 26, 2019
Updated by UnIqUeHuMaBeInG
I regret, but it seems you people are not serious enough to slove this issue because you people havent contact and unbarred my voda no since several months.
Mar 03, 2019
Updated by UnIqUeHuMaBeInG
I am waiting for your response to vodafone care, who is showing complete neglegence
Towards this issue.
Contact me on this number [protected]
Mar 14, 2019
Updated by UnIqUeHuMaBeInG
from 3 months my number is barred by vodafone till now.
what is going on???
fraudulence approach still continues.
Mar 19, 2019
Updated by UnIqUeHuMaBeInG
Respected Sir/Mam
Honourable Court
India.

Thanking you for Upholding The Justice.
Vodafone has finally bow down towards honourable Court and Finally Roll back
Illegle Charges.

My Services are barred but i knew it will restore shortly.

Thanking you
Complaint comments 

Comments

Hello sir,
I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on 15th of february 2019 from Freerecharge service.
I am looking forward to receive a help regarding reversal of the same.

I have attached the screenshot of the recharge details.

Paid my post paid bill on 11th Feb 2019 around 6.30pm. Its more than 48 hrs. my number not activated yet. Called to your customer care no response from those people. Please look into this matter and let my number activated immediately. my no [protected]

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