Vodafone India — Vodafone - connection has barred in my number

Address:

600041

I have used vodafone number [protected] in the plan of Rs.149/-, while taking the connection itself I told the operator to disconnect the internet connection for this phone number. They did not disconnect, the internet. Somehow, the internet connection has used from this number 0.7 GB. They had a fixed a credit limit for this number Rs.1500/-, if this was mistake happened this supposed to be cut off from there itself. But, Vodafone flaw data management allowed and now there are asking me to Pay Rs.4200/-. I have a request, to waive off this amount and agreed to pay only the maximum credit limit was set. But, from customer care someone relationship manager who does not care about the retail customer pain forcing me to pay this amount, and used unwanted words which have affected my emotion. My question is if the internet has used unknowingly for a very long time maybe 7GB, is this people not having any control to alert the consumer? The customer taking a very low monthly payment plan, and making them liable to a bigger payment, is it ethical to their business? What is the purpose of this plan?
Another point is that I am using another Vodafone number [protected], which has Rs.450/- plan where I use data and phone. I am making proper payment for this number. Without any information, this number also got barred from today. How they can bare this number without consumer consent. Another thing is, this particular number I am using it almost last 10 Years? WHERE IS THEIR CUSTOMER LOYALTY?, I am totally disappointed the way the dealing the issue, and I am just comparing with another operator like Jio how they attracting the consumer?, and how Vodafone making difficult to the customer. Either they are trying to cheat the customer and forcing them to pay the amount. Top management has to think and act based on it.
Today the communication is so much important, and I have a regular call with my team and my business partners. I had a major impact due to [protected] number barred. I cannot accept the way the dealt the situation and they need to compensate for this. Looking forward a strong action against Vodafone, and word of mouth is having so much power, Even I am planning to tell in media the way they try to cheat the consumers. Please support!