[Resolved] Vodafone India — vodafone india rs. 24 deducted from my main balance

Jigar Sangoi

from Mumbai, Maharashtra

Address:

25 2nd floor Murli Vihar Apt, Khandkar Marg, Tilak Nagar, 421201

Why without any intimation 24rs. Deduct from my account??? As per trai, if there have not any active service pack then service provider...
1. Inform first to customer,
2. After few days they will stop outgoing call,
3. After that they will stop incoming calls and
4. After 90 days they will stop the service...

But why on next without any intimation 24rs. Deduct from my account???
I want refund my balance.

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Apr 22, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

Please note Rs 24 is being deducted from the main balance to provide the service validity of 28 days. We'll contact you soon.

Regards,
Vodafone India