Vodafone India — Vodafone internet pack 345 got deactivated on sending stop to 1925
Babalamurugan 14 on Mar 21, 2017
According to TRAI, I dialed 1925 and clicked on 2 to deactivate internet service. It deactivated my internet pack for vodafone mobile no 919884178458. I activated it back again but my data pack of Rs 345 for 28 days is not activated again .I hardly used 3days. Now it is bugging me that I lost 25 Gb for useless 1925 procedure of deactivation. It is my request to restore my internet pack, failing which I will stop using vodafone services. Dear subscriber, beware of vodafone, they charge you heavily for their data pack and then they try techniques to deactivate your internet pack, so that you recharge again and they loot Again. I expect service for my money invested on vodafone and not techniques to annoy me. I checked with customer care for last 3 days and they informed data pack will be renewed in next day.but today when i checked again he informed me data pack is deactivated and i need to recharge again. Since after using 1 Gb of data Vodafone is deducting amount from main balance, i have send stop to 1925 but instead of stopping for the day Vodafone deactivated entire data pack.
[Mar 21, 2017] Vodafone India customer support has been notified about the posted complaint.
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