Vodafone India — vodafone malicious and unlawful practices by increasing bill charges
166 CHOWKHANDI KYDGANJ ALLAHABAD U.P., Allahabad, Uttar Pradesh, India
highcourtald on Apr 19, 2019
Honorable consumer court of india
Justice for consumer right protection
Subject:- vodafone malicious and unlawful practices by increasing bill charges.
I ram singh residential of 166 chowkhandi kydganj prayagraj (U. P.), using postpaid connection since 20 years, my mobile no is [protected] and service provider is vodafone.
Beside many of bad experiences in vodafone services, regarding excessive bills, poor network e. T. C., i forgive vodafone every time.
1. Few days before vodafone agent call me and described that, ” we have best offer for you and for availing this you have to upgrade your monthly plan from 150 to 299.”
2.. I rejected his offer because i don’t have any such requirements and told them that i’m not interested in their scheme.
3. I was surprised when i saw vodafone mobile message in which they increased my vodafone bill twicer and teased my plan forcefully, my usual monthly bill is 177 rs but they increased falsely.
4. I complained to vodafone customer care, complain no[protected] but instead of listening me, he warns me in a cunning manner that your number will be shut down.
5. Last 2 years vodafone delivery boys are also not providing me original hard bill copies, which is consumer right, for this i have laudged various complaints to vodafone but they never fulfill their commitments.
Sir pls take immediate action for their malicious and unlawful practices to prevent consumer right and order them to roll back excessive charge and do not tamper my bill again by giving modified copy of bill.
Consumer name: - ram singh
Mobile number:- [protected]
Address:- 166 chowkhandi
Kydganj prayagraj (U. P)
[Apr 20, 2019] Vodafone India customer support has been notified about the posted complaint.
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