[Resolved]  Vodafone India — vodafone not converting postpaid to prepaid services

Address:Kolhapur, Maharashtra, 416003

I visited vodafone laxmipuri store kolhapur on 17th july 2019. They said i need to send message to 199. After sending the message i will receive a call.

I have sent 4 times message to 199. Two times they have called me and tried to retain me in postpaid only. They are not interested to convert to prepaid. I have called 198 3-4 times. There also no response.

I messaged corporatecare. [protected]@ vodafone.in. They also just replied please contact the branch.

Neither the branch nor online are ready to convert the connections. My mobile number [protected]

Better to shutdown these kinda companies.
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Nov 5, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Vodafone India Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that your concern was raised and the same has been concluded that we have shared the feedback to our respective team. 

Regards,
Ashwini
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