[Resolved]  Vodafone India — vodafone postpaid billing.

Address:Prakasam, Andhra Pradesh, 523001

My vodafone number 9966xxxxxx has been billed wrongly for the last couple of months. I am being charged for the stuff i have not subscribed and supports technical inability could help to solve and find the problem and ongole vodafone care constantly ignoring the issue and started cancelling all subscriptions without informing us.

Also i am being charged late fees in the bill. I had never put sim in my mobile during the period support/vodafone care claims i had subscribed to those services.

They are not even trying to figure to what went wrong.

For the past 57 days i've been trying to get this issue resolved but no luck. I am so fed up with customer support and "ongole vodafone global store located near bus stand" people working at "ongole vodafone global store located near bus stand" are very irresponsible and doing nothing. Me n my brother collectively have visited the office more than 10 times in 57 days.in feb the manager at vodafone care said 2 days but it has been passed more than 44 days and yet no resolution.
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Apr 25, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

I need my email address to make a automation for autoforwarding my mails to my number so i need my email address of my phone number
Hi,

I cannot send port message to 1900. Every time I try to send it, it says message cannot be sent. I can send and receive messages from other numbers.

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