[Resolved]  Vodafone India — vodafone postpaid poor service

Address:

Raigad, Maharashtra, 410218

Hi my name is divya. I have been using 2 mobile numbers from vodafone and one sim i was not able to use it for long time as my mobile was under repair.
When my mobile started working i inserted the sim to find out the services was disabled as sim was not in use.. I went to vodafone store and they told me to convert the sim into postpaid so else i wont be able to use the same number, so i said okay and went futher with postpaid service ever since i have not been getting network on my postpaid sim while at home or at my work place and i have made couple of entries to vodafone store they gave me a new sim saying sim might not be working, they asked me to change my plan etc etc but nothing worked.
Then i decided to deactivate the sim and made all formalities. Later i recd a call from one mr shafaan from vodafone saying we have merged with idea and from 25th of oct (Or so i do not remember the month) the network's would be fine and pls start using the sim.. I told him i am unnecessarily making the payments and not even able to use the sim, he assured me a reversal of my payments would be done on my sim as i was just paying the bills and not able to use the sim.. Now every month i am just making the payment for my rental plan and the reversal assured is just getting accumulated. I have made n number of complaints with vodafone but all in vain
I am no longer going to make the payments for the sim. You people are just frauds and with a useless service and network.