Vodafone India — vodafone refuses to disconnect number despite repeated calls.

Address:

Mumbai City, Maharashtra, 400049

Re: phone number: [protected]

With regards to above number, we originally converted from pre-paid to post paid (With a credit of ₹ 700). This was done because vodaphone refused to combine numbers for family plan saying that the plan was unavailable at the time.

Despite repeated calls, visits to vodaphone care, they have simply refused to disconnect the number. Meanwhile they have added ₹ 499 monthly plan without confirmation or authorisation and continue to bill so every month. The phone number has not been used for months.

Vodaphone is billing unauthorised charges to monthly bill and refusing to listen to customer.