Vodafone India — vodafone sim suspended

Address:

Srinagar, Jammu and Kashmir, 191202

Dear sir

I have purchased a new sim (Number [protected]) of vodafone from a retailer in my locality on 08 april 2018. I am able to use the service for approximately three days. However the service got barred and i am unable to make calls or send sms nor receive calls.

At the time of buying the new sim i submitted the necessary documents. Approximately after four days i got a message saying that the document i submitted was rejected/incomplete and asking me to submit afresh so that the services may be restored. I did so on 08 apr this year. However till to date the service have not been restored. I called up customer care[protected] many times as well as visit the retailer many times. But my problems have not been solved. The retailer called up an agent at [protected] who said the service will be restored but was not. I myself also called the agent up many times who told me that i will get the service back.

Please look into the matter. As per vodafone's request i have submitted the required documents two times but still i am unable to benefit from the service. Whenever i called up vodafone care their replies are different each time i called up.

Please help me so that i may be able to get the service back and benefit from it.