[Resolved]  Vodafone India — vodafone wiped all my balance

Address: 600092

I'm vodafone user for many years, last month rescharged for rs.79/- with a 28 day validatity, hardly used it as i have alternate number. Now due for renewal, i have got a message saying rs.24 deducted for 14 days renewal. When i checked balance it shows mere rs.2/- as balance. What happened to the primary and secondary balances which should be more than rs.150/-. Worst, no way to contact vodafone, this is not the first time such fraudulent activity, request you to kindly look into this and do the needful
My vodafone number [protected].
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Apr 9, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
 
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