[Resolved]  Vodafone India — wrong billing for unanswered calls

Address:

Hyderabad., 500013

I am Customer of Vodafone Since 8yrs. Till date I Never raised any Complaint nor Had an issue with Vodafone expect Coverage Problem which I frequently face due to that I am using Alternate Airtel Number.

This Number [protected] is my Business Number and Personnel Number as well.

Recently I travelled To Malaysia and Singapore on 21st Aug to 29th Aug 2019 and Activated Roaming.
I didn't answer Incoming calls and Use to Cut the Call. But its I am not aware or no one educated me or atleast when International roaming activated they never told me that If you Cut the Incoming Call they will bill be Rs.70/-
Even Customer Service are not aware that they arguing with me if we cut the call why will Vodafone billed.

Vodafone closed many Customer Service stores across Hyderabad which I really faced Problem finding it.

When I called Customer Care they say Go to Store. Three days I searched for stores. I went to Himayathnagar its closed. Next day went to Punjagutta Nagarjunag circle its close. Third day I went to SP road its also closed. Day4 went to SR Nagar then its Open but Lady is Vary Rude and I spoke to her just for 2min she is not even ready to explain WHY or its it written anywhere if CUT the call it will be billed.

Now its been 15days I lost my Business due to No Outgoing for my Phone I missing many calls its embarrassing and also feeling shameful.

NO ONE KNOWS IF WE CUT THE CALL IT WILL BE BILLED TILL NOW .

Please Resolve My Problem On Prioirty basis.

Now I got bill of Rs.8, 000/- approximate and My Outgoing also barred. TO check my Billing Details I have to face lot of Issues.