[Resolved]  Vodafone India — wrong charges for international data usage

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

I have been wrongly charged for the subjected issue which i highlighted on 6th feb 2019 but getting the same response from mr. Dharmendra who is customer care executive cum appellate authority cum nodal officer as 1 person that this is genuine & waiver is not possible. Again they deducted the same amount in mar as well. Posted the same issue on twitter as well but to my shock, no response.
To my most shock, mr. Dharmebdra is the only guy who is handling all nodal/appellate/cse query.
Want the same to be checked & refund my money at the earliest.
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May 2, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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