[Resolved] Vodafone India — wrong & fraudulent bill | |||
It is regret to informed you that i am using corporate connection vide mobile [protected] and your invoice no 12iwb[protected] dt[protected] for the month of december-2018 bill period 10/12/2018 to 09/01/2019 where in this bill plan 199 was introduced and exiting plan have been change without any intimation to the user of the connection it is a fraud and unethical and violation of good faith and rs 368.00 was demanded which is disputed and totally a fraud amount have been imposed and i want reversal of bill amount off 199 plan and freash bill to generated in old plan rs 375.00 - 200 =175.00 + gst 18% rs 32.00 total amount of rs 207.00 i will pay and i want reversal of rs 161.00 with immediately and resonated my old plan in the current month if not possible the stop the connection without any delay. Please note i will not pay the disputed amount of 199 plan rs 161.00 and immediate cancellation of 199 plan and restored old plan without any delay and also and note that this change of plan is done at your end without any communication i lodge a complain vide docket no sr-[protected] dt[protected] and if old plan cannot be restore then stop the connection and settled the bill in old plan basis at earliest without any delay if not done then i will move to consumer court and informed the tri for necessary action. Was this information helpful? | |||
Feb 24, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We will call you and get this sorted out! Regards, Vodafone India | |||
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