Vodafone India — Fake commitment twice by vodafone care executive

Address:	New Delhi, Delhi, 110092
Website:	www.vodafonecare.com

My number is [protected]
I am filing this complaint against by your executives twice, where a plan for 499/- was being activated on my number on 9th Feb and i was assured that further i will never face such a problem. but it was tottaly a fake commitment where in this 499 Red plan, i was provided 1GB data in billing detail and other 5 GB data was to be provided me as special plan.But after few days i got message that charge was deducted over 1 GB data for the mention number.when i called in customer care, i was being told that Mam, it was fake commitment by executive there is no such kind of plan there.I want to ask if i am filing this complaint, any action would be taken or not. however i will tell you that you guys are supporting your executives and no action never would be taken against them after this worst kind of cheating with a customer to just for money making.Totally shame on you. now i want to port the number but still no calls were received even after so many days porting a request on 6th Feb. if could check your records, pls see how many calls from this number i have made, but still no solution provided. where other service provider are so many offers, your company is still busy to make fake commitment and cheat your customer.feeling so ambarrase to think that you guys are called your customer valuable while talking with phone banking officer but actually the fact is different.i am using this number from 9 years but you have no value for that even your customer got fed up with you and your fake service and still you have no issues. finr, now i am going to clear my outstanding and unbilled amt and pls request to do last favour from your side to port my number with other service provider. BAHUT EHSAAN HOGA APKA MERE UPAR. i was so happy to use vodafone service as well as refer to others also. but truth is something else dear. i know there is no use when a customer files a complaint, because we never know where these complaint goes????? in a dustbin i think. fine have a nice year and year experience with vodafone but pls do me a last favour to port my number. thank you so much.