Vodafone India — wrong postpaid plan activated

Address:411021

Hi all,

My vodafone postpaid no [protected] (Corporate number), since last 6-7 yrs continues using this number and doing prompt payment before due date.

I was changed plan rs.99 to rs.349.

On 24/07/2017 first i've sent mail to corpcare. [protected]@vodafone.com for changing the plan and activate my old plan rs99, then i've got below reply mail on 28/07/2017.

• scanned copy of company id
• company address mention in mail
• reference number of vodafone subscriber (Any co-employee vodafone mobile number which is already under cug benefit of respected company)

Please note your interaction number[protected] for your future correspondence.

Sent all required docs via mail. But after that nothing happened.

Then again i personally visited to vodafone baner road, pune and requested to vodafone to change my plan and activate old plan rs.99.
Vodafone baner store was assured me the plan will change with 24hrs.

And it was changed but again after some days rs.349 plan activated why and how don't know.

After that aug'17 bill generated with rs 349. (Which is not yet paid by me. Why should i pay unnecessary extra payment)

Then called vodafone customer care they told me they escalated, but till date nothing happened.

Then again 16/09/2017 personally visited to same vodafone store and again requested for changing the plan, they again assured it will change within 24hrs.

But again history repeated, and today on 20/09/2017 sep'17 bill generated and got the call from vodafone to pay the august bill today itself. I asked them what about my changed plan request? Same answer we have your requested which is in close status but still plan not changed (Which is big surprise).

Now i decided to knock the other door to send consumer court notice.
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Continued same problem of lower data speed at anywhere

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