[Resolved] Vodafone India — wrong recharge waiver | |||
I have recharge my vodafone number at 6th dec 2018 through my vodafone app. Its showing 100% cashback on 229 recharge. So i will be recharge my number 229 amount and 229 deducted from my bank account. After that i realized something wrong bcoz 229 amount offer only for new customer. I will be call on customer care, and they will be say deducted amount will be reverse on my account after 48 hrs but nothing happen till now. I will be again call in customer care vodafone but they will be say contact to your bank. Contact to bank but they will be give me vodafone bill desk transaction id puti[protected] and contact to vodafone. But they will be denied. Please suggest what i will be do?? Was this information helpful? | |||
Dec 12, 2018 Complaint marked as Resolved Thank you 229 return back to my account. Now issue has been resolved. But very poor services provided by VODAFONE Customer Support, My suggestion please give quick response to your customers..
Thanks Consumer.. Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 Vodafone India Customer Care's response Hi Harihar!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
 2 Comments | |||
Comments
There is very poor net speed
Reply
Before six months using 4g internet no problems but Today after 1:30 I'm not using internet. Sir maybe also request this slove my problem between one to days.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information