Vodafone India — wrongful balance deduction

My vodafone mobile number is [protected]. Current active plan on my mobile number is unlimited calls+1gb data for 84 days. After i activated this plan, my balance was deducted many times and finally balance became zero. After that an amount of rs. 3 was deducted from zero balance, now my current balance is minus 3 rs. There can not be any deduction for call, sms or data because my number has free calls, sms and data since past 60 days. So i want reasons for the deduction from my balance and i also want the minus amount to be removed from my balance.
As per trai regulation mobile operators are not allowed wrongful balance deductions. If my issue is not resolved asap, i will register a complaint with trai.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information