Vodafone India — wrongful deduction of balance

veereshnh

from Bengaluru, Karnataka

Address:	560040
Website:	www.vodafone.in/help-support

Every hour or so the balance gets deducted by 4 to 10 paise. It says it is on account of data usage. But i have not switched on data and infact have been on wifi. Sometimes as high as 200 paise gets deducted. So in all daily i am losing around 3 to 4 rupees.
What is the reason for this.
And as i surf this on internet i find that this is not a new issue. Then why it has not been resolved yet. I am a customer of vodafone for past 8-9 years and i dont want to port now. But if this issue is not resolved then i will be forced to.
Care to comment?

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Vodafone India customer support has been notified about the posted complaint.