[Resolved]  Vodafone — international roaming deducted

Address:

411028

Very much disappointed with vodafone, they deduct rs99 saying international roaming. The customer service team is incompetent, no one knows what to say and do. Disgusting approach. One day they say refund will come next day they denied it.

As per their official site, rs 99 is only deducted when calls is received or made, sms sent, net used. No one which i had done and yet they charge the customer. When i ask to transfer the call to higher authority they beat around the bush, many a times they hung up the call on customer. I call at 9.30am about my concern and they day to call after 2hrs, who does that!! They have recruited all dumb people and made them sit behind the computer..