[Resolved] Vodafone — juice up pack | |||
I'm vodafone customer from last many years. Recently received message of juice up pack from vodafone "hello. You are currently active on the juiceup pack. Your 15days subscription of rs.75 will be charged on the[protected]. To deactivate sms stop to or call 155223 (Toll free)." I failed to understand whats juice up pack and when it was activated and charged on my account. It happened twice. Its unfair and criminal practiced by vodafone. Was this information helpful? | |||
Mar 24, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 20, 2020 Vodafone India Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been discussed. Regards, Snehal | |||
 1 Comment | |||
Comments
I have not applied for any pack but still from several days I am getting messages saying that I have applied for juiceup pack or child pack or parent pack and I have to wait for the confirmation for 2 hours. Then in 2 minutes only I get a message that it has been deactivated because I am not having balance to pay the bill. But why would I even pay the bill if I have not even applied for any such pack. Ki dly solve this problem or I will have to change my number as I can't afford these problems.
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