[Resolved]  Vodafone — Mobile 3G Data plans vanished by mistake

Address:

641407

Hi, This is Raja. My vodafone number is [protected] I have done a recharge of Rs.747 on 15-Oct-2015. This is the plan to get 2GB 3G Data in each 30 days for 3 months. I have consumed the first 2GB Data on 07-Nov. But my next benefit date is 14-Nov-2015. SO i have decided to go with short term internet pack. I have recharged Rs.17 on 08-Nov-2015 to get benefit of 160MB 2G Data until14-Nov-2015. But i got a sms from VT-VFCARE and explained that "Your previous internet pack has been over writtenby the new internet pack. What the hell is this. They never informed me about this cancellation or over written issue on or before recharge with new packs. Now i need my second month Internet plan. But the customer care executive is totally wasted my time and simply told that sorry we can't help in this regard. This is ridiculous. who the will accept to cancel Rs.747 worth pack for R.17 worth pack. I need my money or my benefits of balance 2months immediately.