Vodafone — number suspend and over charged | |||
I convert my vodafone number from prepaid to postpaid at vodafone store, ring road, surat on 28th nov 2018. They take rs.300 from me and told me that rs.200 is deposit and 100 will be adjust on 1st bill. They don't told me about any activation charges. I asked them regarding charges from pre to post but they told that there is no other charges. I asked them to active rs.399 rental plan. They told number will be activated within 4hrs. Number was activated on 30 with rental plan 299. I change my plan on 7th nov.in between 10 days they suspend the number 2 times. On 12th nov they again reactivate number and send me bill where they charged on time activation fee. When i called customer care they told activation charge is waived off in bill then where is the amount which i paid at vodafone store, they grab my money. They not provide me any receipt at vodafone store. I want to convert my number to prepaid again. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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