[Resolved]  Vodafone — phone bill

Address:411014
Website:www.vodafone.com/content/index.html

Hi,

I was a vodafone customer a year back. I was using the number [protected] and i have successfully closed that number and paid everything.
I was not aware that there is another number which was a supplementary number to my main vodafone number. I have never used that number ever nut i am getting bills and legal notices for that number. I have sent multiple emails to vodafone but to no avail.
Supplementary number: [protected]
Relationship number: 96016723

I even paid the full bill twice and asked them to end the relation ship but they did not do that.
They are harassing me continuously. Vodafone never deactivated that number even though i never used that supplementary number ever.

Please help i am really stressed about this.

Thanks
Santosh dubey
[protected]
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Jan 20, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Vodafone India Customer Care's response
Hi Santosh!

We have made a note of your concern. We will call you soon and get this sorted out.

Regards,
Vodafone India
Complaint comments 

Comments

I have convert my sim from airtel to vodaphone ...but not able to recharge my phone
Today i recharge my Vodafone number of 255 and it took more time to success then i tried another recharge of 199 then it shows success full aftersome time i get msg that your 2525 regarge success full and money deducted now 199 plan is running so i want refund of 255 regarge
Why we need to recharge Vodafone when we have life time validity . How can they block our outgoing and incoming calls just because we dint top up for few months.. we have enough balance and don’t need to top up anymore as we use it less and we have some other SIM of jio.
Hi,

i m thana [protected]

cheating vodafone, your advertisement is wrong, 99 unlimited calls. I want mnp.

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