Vodafone — Prepaid Sim Card

Vodafone is charging me for service I never opted for or enabled. When I checked my account they have charged me multiple times on

5 Mar, 2022 - Rs15 - Bcafe Portal
15 Mar, 2022 - Rs20 - Games World
26 Mar, 2022 - Rs25 - Contact Gaming Service
11 Apr, 2022 - Rs7 - Games and Videos
01 May, 2022 - Rs25 - Handset Inbuilt Games
08 May, 2022 - Rs7 - Games and Videos
16 May, 2022 - Rs75 - Cine Zone Videos

That's a total of Rs 174 in a period of 2 to 3 months, and the funny thing is I don't even lift up my phone, I am an NRI and only use my VI India number for banking.

They saw a pot of balance unused and decided to go for it scamming me. I saw that this is their pattern for charging fee and getting a huge pot of money by scamming and keep users chasing to get their money back. Very unethical and even fraudulent. I will port my number, its better to pay for services rather than pay these vodafone India scammers
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Vodafone India customer support has been notified about the posted complaint.
Aug 12, 2022
Updated by RohitKSharma
I was refunded partial amount.
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