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[Resolved]  Vodafone — Product wrong selling

Past 7yrs Iam using Vodafone and like to upgrade from current plan to new one. So I visit Vodafone website and search postpaid plan and I found Rs.200 plan mentioned as postpaid plan and also they mentioned all post paln eligible for unlimited call etc in their website so I chose the paln. Due to some doubt I called customer care and ask about the plan but they said that the plan was net pack and I said that they mentioned as postpaid plan, but they not agree and ask me to send mail regards that and I immediately cancel the plan also. Now I noticed that they charge the amount and not reverse the amount
Product wrong selling
Product wrong selling
Product wrong selling
Product wrong selling
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Feb 12, 2021
Complaint marked as Resolved 
Feb 05, 2021

Complaint Status

Vodafone India customer support has been notified about the posted complaint.
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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    25572
    Pending
    0
    Resolved
    9095
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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