[Resolved]  Vodafone — received a call from consumer complaint. deducted rupees 16892

I registered a complaint on consumer complaint forum about a product not received on dmire. Immediately i got call from some number stating they are from consumer complaint forum government team. And said they would refund my dmire amount of 3257 and 2000 compensation. For that process they asked me to open google pay type [protected]@okaxis and type voucher code of 16892 and press pay. After doing that i would receive an option of refund. But i did not get such option. Instead 16892 got deducted from my account. Requesting to get refund.
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Dec 24, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Pooja.
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