[Resolved] Vodafone — Refund for paid unsuccessful recharge twice

ripanpal

from Kolkata, West Bengal

Website:

www.myvi.in

My name is Hari Pada Pal and my mobile number is [protected]

On 1st February, 2021, I recharge twice with amount Rs.49 through myvi.in, but both times the amount deducted from my account and recharge unsuccessful with message 217:Sorry! This recharge is not available.

1. first recharge:
amount: 49
txn id: ONR[protected]
order id: PRE[protected]

2. second recharge:
amount: 49
txn id: ONR[protected]
order id: PRE[protected]

I, therefore, request to kindly refund my money back as soon as possible

+2 photos

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Feb 5, 2021

Complaint marked as Resolved

2 recharge amount refunded on 3rd February and 5th February respectively. And also advised to off the payment system, where recharge not successful on https://myvi.in. Thank you Team Vi

Vodafone India customer support has been notified about the posted complaint.

Feb 05, 2021

Updated by ripanpal 2 recharge amount refunded on 3rd February and 5th February respectively. And also advised to off the payment system, where recharge not successful on myvi.in. Thank you Team Vi