[Resolved]  Vodafone — sending bill

In spite of surrender message and bill is coming
1. I am sr citizen 70 +
2. My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
3. I surrendered this number in feb 2020. I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
4. But still i am getting message for payment as below dear customer, an amount of rs.117.29 is due on your alternate vodafone number [protected]. Please use account id[protected] and msisdn - [protected] while making the payment. To pay click http://tinyurl.com/j9plz8v.Incase of any assistance please call at [protected]/ [protected] between 9.00 am to 6.00 pm.
5. Please notewe do not need this number for ever. Please disconnect and treat surrendered
6. Request to please stop this mail to me and do not make any claim. I have talked to many person but no result.
7. Due to lock down and my age i am not able to visit your office. Please do needful and intimate me. I shall not be making any payment on this.
Please resolve this issue,
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Aug 13, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Vodafone India Customer Care's response
Dear Customer,
Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 02-JUN-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.
Regards,
Shaboni
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