[Resolved] Vodafone — sim not working for [protected] | |||||
Mobile number [protected] My phone sim got last on 26/7/2017 based on which i approached vodafone care center in delhi at d 27 inner circle connaught place, new delhi for reissue of lost sim. I was advised after waiting for my queu for one and a half hour by the vodafone officials to submit id proof and fir report, which i submitted (Online fir dt:31/7/17) based on which i was told to come 4-5days later as that center needs to order outstation sim. After 4-5 days i visited the said center with all my docs including aadhar card duly submitted.. I was issued sim and it got activated within few hours. Now suddenly i observe that since 4-5 days my sim is not working and when called customer care they told that number is active though outgoing and incoming is blocked and visit customer care to enable the sim. I visited the same center today i. E. 04/09/2017 again wherein first i waited for 1 hrs 45mins for my queue no. And then the official told to call customer care. On telling that i have already called thats why i have come here, they told that they are sending mail as they are unable to find out the reason... Without providing any further assistance.. No solution was provided to me and my number is still not working.. Iam one of the old customers where i purchased the said number from ahmedabad took it to bhavnagar then to bahadurgarh (Haryana) amd further planning to keep for my present posting in delhi as my job os transferrable. But if i will be provided such service.. I will be left wid no option to switch to other telecom operators. Regards Charan ahuja [protected] Alternate number Was this information helpful? | |||||
Sep 7, 2017 Complaint marked as Resolved I was having vodafone app where there was this option for help and support and I submitted feedback supprt response in the app and reported the issue of my sim there also other thencallimg vodafone care and visiting Vodafone centre at cannaught place. But no where the solution was provided and they were unable to find the reason for my problem until today the mail came from Tayabba Ali who responded to my feedback submitted in the Vodafone App tyhe following:
"Hello Charan,
Thank you for contacting us. My name is Tayyaba Ali and I will be assisting you today.
I sincerely regret the inconvenience caused to you.
I would like to inform you that as per feedback received to our Vodafone specialized care team your Vodafone number 7567223448 services has been reactivated on dated 6/9/2017.
I hope I was able to assist you today with your query.
Should you have any additional questions, please reply to this email and I will be happy to assist you.
Thank you!
Tayyaba Ali"
And my number is active now. Thank You Tayyaba Ali for working on my problem and providing me the solution Vodafone India customer support has been notified about the posted complaint. | |||||
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So bad 4G network in My ariya at any time & without enformtion
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