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[Resolved]  Vodafone — Unauthorised deduction from my balance

Today I received message that

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 14.37

But I haven't accessed or requested any such service
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Yes (1)
Jul 31, 2022
Complaint marked as Resolved 
I talked to customer care and received refund for deducted amount
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 
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I have got this message on Fri 02/09/2022 at 12.43 pm. The message is as follows :-

Hello!
Thank you for choosing to access Games Hub,
You have been charged Rs. 20
Your balance is Rs.----

I have not opted not have subscribed to any games, I even don't have internet on this particular no.

When I have not even subscribed for any services/games..why unauthorised deduction messages are been to be received.

I need a refund of Rs.20, which has been unauthorised made to my account.
I have got this message on Fri 02/09/2022 at 12.43 pm. The message is as follows :-

Hello!
Thank you for choosing to access Games Hub,
You have been charged Rs. 20
Your balance is Rs.----

I have not opted not have subscribed to any games, I even don't have internet on this particular no.

When I have not even subscribed for any services/games..why unauthorised deduction messages are been to be received.

I need a refund of Rs.20, which has been unauthorised made to my account.

Awaiting reply & refund at the earliest.

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