[Resolved]  Vodafone — Unnecessarily deducting amount from talktime

Today i recharged my no. With 100 rs and 30 rs. After sometime 99 rs was deducted. I looked up for last deductions and it showed something like "dnld". I checked via vodafone app too.. There was no active plans at that moment still the amount got deducted. I emailed the issue to them... And after few minutes i received text saying i have subscribed to caller tune. Two such texts were received... 1st one saying your caller tune is active now. And other one saying i requested it on 15/05/2020. No such activation was done on my behalf voluntarily. And now even app is saying that some pack has been activated.. (It wasn't there earlier..). Kindly look into this.
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Aug 14, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Vodafone India Customer Care's response
Dear Customer,

You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

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