[Resolved] Vodafone — vodafone india vodafone postpaid india mobile call to special number

catchravi211

Address:

Mumbai

Special call charges of rs 662 + gst charged on my postpaid number [protected] for call made to[protected], 55000 between 18-apr to 21-apr-2020.

I have not made any calls on this numbers.
This is something fraud on bill.

I have already wrote an email to customer care but they are replying how to protect my phone with screen lock.

Pls reverse rs662 also with gst and confirm to enable me to pay my postpaid bill in time. Last date 2nd june 2020.

Attached an answer from customer care.

+1 photos

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Aug 13, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, you have been charged for calling on a special number. Kindly note that the charges are correct and based on actual usage done. We regret for the inconvenience caused. For any further assistance, just let us know and we will be glad to help.

Regards,
Shaboni