Bought a new Vodafone postpaid sim ( [protected] ) 2 months ago from Vodafone Mini Store, Daksh Enterprises Shop No 35 A Square Tower Sector 73 Near Global Indian International School, Noida, Uttar Pradesh 201301. When I bought the sim, the executive told me that after the initial payment of activation of sim and first month usage, I will need to recharge to keep the plan active. After the first month was over, I received a message that the plan was suspended. So I did not recharge as the exec had told me that when you pay the next amount, the plan will get activated again. I haven't recharged, and I am getting a bill of 2 months 952 rs. when I tried speaking with Vodafone, they said that they can only help after I pay the outstanding amount.
I read the reviews of the store later and there are many reviews of people complaining of wrongful information provided at time of buying postpaid sim connection.
I feel cheated. I need them to remove the outstanding amount, so I can cancel this connection immediately as they will keep adding the bill and calling me for payment.
Meenal Dutt
[protected]
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