Vodafone — Wrongly charged for the gaming

Vodafone — Wrongly charged for the gaming

S shail Bhatt Sep 22, 2021 Mar 1, 2022 This thread was updated on Mar 1, 2022

I am getting multiple messages for purchasing the gaming service but I have not buy anything actively. Vodafone is keep on deducting the money from my balance. On 22nd April, 2021 Hello! Thank you for choosing to access VIDEO, You have been charged Rs. 15 Your balance is Rs. 39.65 On 26th April, 2021 Hello! Thank you for choosing to access Value Pack, You have been charged Rs. 35 Your balance is Rs. 4.65 On 20th May, 2021 Hello! Thank you for choosing to access Tambola, You have been charged Rs. 49 Your balance is Rs. 21.02 On 6th September, 2021 Hello! Thank you for choosing to access Bcafe Portal, You have been charged Rs. 15 Your balance is Rs. 76.79 On 20th September, 2021 Hello! Thank you for choosing to access Contakt Gaming Service, You have been charged Rs. 25 Your balance is Rs. 36.79 Attached photo of the sms. +1 photos Was this information helpful? No (1) Yes (88)
Vodafone India customer support has been notified about the posted complaint.
3 Comments	Share
Submit Close

Related Vodafone India reviews

View all 27107 Vodafone India Reviews

Comments

Sangeeta Agnihotri

Sep 24, 2021

Vodaphone is deducting the money from my account and I didn't even logged in for the game and the game name is Contakt gaming and this is the 4th time it's happening please do something about it.

Mohd. Vasik

Jan 3, 2022

I got many messages charged for gaming services but I never registered any service.
Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 7.39

Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 33.43

Nikhil0904

Mar 1, 2022

This is 2nd time I am getting this message that thankyou for taking our services contakt gaming services it's charges are 25.00 your current balance is 46.67 something.. please hepl!